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Financial jobs and UK financial careers in Retail Banking. Browse available job offers and apply online

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Retail Banking


This section includes all our retail banking jobs.

Most large banking institutions will carry out transactions with other banks or large corporations. Within their retail operations, however, they deal directly with consumers, or the man on the street.

This generally implies a high street presence, but retail banking is increasingly taking place online and jobs in retail banking now extend beyond the branch network. Current accounts, savings accounts, debit/credit cards, mortgages, online banking and personal loans all fall under retail banking services, as well as general insurance transactions such as household and car insurance.

Retail banking also encompasses some wealth management services, but this is less about investment advice for high-net-worth individuals and more helping less affluent people make the most of their money. Financial planning services offer savings and investment advice, usually with an aim of securing a comfortable retirement.

However, junior bankers working in branches can expect to be dealing directly with customer queries and complaints face to face. They will service customers at the counter within the branch and attempt to engage with them to recommend suitable products and services. They'll also be expected to sell these products, and deal with administrative functions such as opening or closing accounts, changing customer details or setting up standing orders, for example.

Some of these support functions are also carried out over the telephone and retail banks recruit large numbers of people for their customer service call centres.

Graduates are increasingly the targets of retail banking recruitment and, if they are taken into branches, they are fast-tracked to managerial positions. After a two-year training programme learning about the financial products, leadership and customer service, candidates are either then given the responsibility of managing a branch or leading a sales function.

Away from the traditional retail banking jobs, there are also a whole range of other careers in retail banking.

Banks recruit product managers and product developers to conceive and deliver the services they offer customers, whether that's credit cards, online or mobile banking, or insurance. Connected to these functions are marketing jobs, which identify demand for particular products or services and devise and implement promotional campaigns to take advantage of this. The over-riding term for these types of jobs is 'customer propositions'.

There are also jobs in operations management; whether that's business analysts, change managers or project managers. These roles are responsible for devising operational efficiencies (including downsizing strategies), running the bank's systems and processes, diversifying its product offerings, as well as coming up with ways to transform the way the business operates across finance, risk and technology functions.

Risk is another key function of retail banking. This covers risk at a group level - credit, operational and market risk managers - as well as people advising on whether to issue personal loans and mortgages. Fraud prevention jobs are also integral to retail banks' risk divisions, whether they involve protecting customers' personal details (or information security), anti-money laundering (AML) roles or jobs in preventing bribery and corruption.

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Showing 1-30 of 71 jobs
Head of Audit Change JCW Search £90,000 - £120,000 per annum UK-London 22 May 13

Our client, a large banking organisation, is currently recruiting for a Head of Audit Change to join their tea...

Senior Auditor Butterfield Private Bank Competitive salary & benefits UK-London 22 May 13

Excellent opportunity to join well established Private Bank in the City. Reporting to Head of Internal Audit (...

Complex Complaints Reviewer Harvey Nash Consulting (Scotland) Limited GBP24200 - GBP32300 per annum UK-Glasgow 21 May 13

Complex Complaints Reviewer - Glasgow One of our most respected global financial services clients is currently...

Product Marketing Manager Hays Specialist Recruitment GBP300.00 - GBP350.00 per day UK-London 21 May 13

Our client prominent Retail Bank is on the search for an experienced Product Marketing Manager to join their t...

Senior Product Development- Credit Cards- Global Bank Hamlyn Williams £50,000-£70,000 Base + Benefits + Bonus UK-London 21 May 13

A leading Banking Client is seeking a Product Development Professional within their Credit Cards team to manag...

Project Manager - Technology Capco Competitive + bonus + benefits UK-London 21 May 13

The Project Manager is responsible for successful delivery of client projects or rescuing existing projects. S...

Operations Transformation Consultant Aston Carter Ltd £45-80k + package UK-London 21 May 13

Operations transformation/ Operations Excellence role with leading consultancy firm. Looking for candidates wi...

Risk Project Manager - CONTRACT - 12 Months JCW Search £500 - £650 p/d UK-London 21 May 13

On behalf of a large Consulting organisation, JCW are engaged to find a project manager for an operational tra...

Project Manager Global Payments Hydrogen Group GBP500.00 - GBP550.00 per day UK-South West 21 May 13

A Project Manager is needed on a contract basis for a major Payments Programme based in Poole for a Tier 1 Ban...

Audit Manager - Insurance - Edinburgh Real Staffing GBP35000 - GBP55000 per annum + Bonus +... UK-Edinburgh 21 May 13

Based in Edinburgh, this will be an opportunity to build your own internal network, and also take on leadershi...

VP -Regulatory Risk (Compliance) Retail Banking Real Staffing GBP60000 - GBP85000 per annum + Excellen... UK-London 21 May 13

Experienced compliance VP required for a group function supporting in the identification and mitigation of reg...

Head of Risk Assurance Global Jobs Network £90k - £100k plus car allowance and exce... UK-Glasgow 21 May 13

Major Financial Services Business seeks a Head of Risk Assurance who will be accountable for developing, manag...

Associate / Advanced Associate Lawyers - Retail - Enforcement and Financial Crime FCA Competitive UK-London 21 May 13

With new powers and a fresh remit, the Financial Conduct Authority is helping to shape a changing financial se...

IT Audit Manager - CAATs Real Staffing GBP45000 - GBP55000 per annum + Benefits... UK-London 21 May 13

IT AUDIT - IT AUDIT MANAGER - BANKING & INTERNAL AUDIT - FS -LONDON- £45k-£55k + BENEFITS

VP / Manager – Credit Risk Basel Modelling team GW Risk £55 - £75,000 UK-London 20 May 13

A leading UK bank is hiring for a Credit Risk Vice President / Credit Risk Manager to lead a high profile Base...

Business Analyst/Project Manager - Cross Asset Stonewood Partners Competitive UK-London 20 May 13

Our Tier 1 Investment Banking client require a hybrid Business Analyst/Project Manager with Cross Asset experi...

Vice President/ Junior Director Strategy, Retail Banking Greenwich Partners Base guide £100,000 to £120,000 with bon... UK-London 20 May 13

Leading retail bank is looking for a VP strategy

Senior Report Development Manager The Co-operative c £55k UK-North West 20 May 13

The compelling co-operative alternative within financial services, we share your passion for management inform...

Associate Talent Programme Capco Competitive UK-London 20 May 13

Are you looking for a change in career? The Capco Associate Talent Programme provides top talent with the ski...

Retail Banking Consultant Capco. Competitive UK-London 20 May 13

Capco are currently working on some exciting transformation projects and are looking for experienced manageme...

Wealth and Investment Consultant Capco Competitive UK-London 20 May 13

Capco is looking for experienced management consultants with an in-depth knowledge of the Wealth and investmen...

Credit Risk Manager Barclay Simpson £Excellent UK-Yorkshire & The Humber 20 May 13

Major UK bank looking for a Credit Risk analayst with strong SAS. Retail portfolio experience.

Interim Senior Compliance & Conduct Risk Manager-3-6 Month CONTRACT JCW Search £500-£550p/d UK-London 20 May 13

Our Client, a Retail Bank in London is looking to recruit an Interim Compliance Manager. This will be a compre...

SOX Manager CONTRACT JCW Search Flexible based on experience (£50,000 -... UK-London 20 May 13

On behalf of a banking client JCW are engaged to find a SOX Manager to work on a 12 month contract. The succes...

SENIOR INCIDENT MANAGER - CONTRACT JCW Search £400-£500 p/d UK-North West 20 May 13

On behalf of a banking client, JCW are engaged to find a Senior Incident Manager to maintain and develop frame...

Senior Compliance Manager Carr Lyons £70,000 - £80,000 base UK-London 20 May 13

Carr Lyons is working with a global NBFI which is recruiting an experienced Regulations Compliance Manager for...

Manager & Senior Manager in Financial Services Strategy Huntswood GBP65000 - GBP100000 per annum + Competi... UK-London 20 May 13

One of, if not the fastest growing management consulting firms in London is hiring the cities top talent.

Business Analyst Capgemini Financial Services Negotiable UK-London 20 May 13

Business analyst with strong retail banking experience.

Core Banking Specialist Capgemini Financial Services Competitive UK-London 20 May 13

Senior Manager or Principal level Core Banking SME

Retail Banking & Insurance - Project Managers & Consultants – Business Transformation & TOM S&H Consulting Ltd Base £80K - £125K, bonus and benefits UK-London 20 May 13

Leading financial services consultancy seeks consultants, business analysts and project managers for its retai...

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