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Financial jobs and Asia Pacific financial careers in Retail Banking. Browse available job offers and apply online

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Retail Banking


This section includes all our retail banking jobs.

Most large banking institutions will carry out transactions with other banks or large corporations. Within their retail operations, however, they deal directly with consumers, or the man on the street.

This generally implies a high street presence, but retail banking is increasingly taking place online and jobs in retail banking now extend beyond the branch network. Current accounts, savings accounts, debit/credit cards, mortgages, online banking and personal loans all fall under retail banking services, as well as general insurance transactions such as household and car insurance.

Retail banking also encompasses some wealth management services, but this is less about investment advice for high-net-worth individuals and more helping less affluent people make the most of their money. Financial planning services offer savings and investment advice, usually with an aim of securing a comfortable retirement.

However, junior bankers working in branches can expect to be dealing directly with customer queries and complaints face to face. They will service customers at the counter within the branch and attempt to engage with them to recommend suitable products and services. They'll also be expected to sell these products, and deal with administrative functions such as opening or closing accounts, changing customer details or setting up standing orders, for example.

Some of these support functions are also carried out over the telephone and retail banks recruit large numbers of people for their customer service call centres.

Graduates are increasingly the targets of retail banking recruitment and, if they are taken into branches, they are fast-tracked to managerial positions. After a two-year training programme learning about the financial products, leadership and customer service, candidates are either then given the responsibility of managing a branch or leading a sales function.

Away from the traditional retail banking jobs, there are also a whole range of other careers in retail banking.

Banks recruit product managers and product developers to conceive and deliver the services they offer customers, whether that's credit cards, online or mobile banking, or insurance. Connected to these functions are marketing jobs, which identify demand for particular products or services and devise and implement promotional campaigns to take advantage of this. The over-riding term for these types of jobs is 'customer propositions'.

There are also jobs in operations management; whether that's business analysts, change managers or project managers. These roles are responsible for devising operational efficiencies (including downsizing strategies), running the bank's systems and processes, diversifying its product offerings, as well as coming up with ways to transform the way the business operates across finance, risk and technology functions.

Risk is another key function of retail banking. This covers risk at a group level - credit, operational and market risk managers - as well as people advising on whether to issue personal loans and mortgages. Fraud prevention jobs are also integral to retail banks' risk divisions, whether they involve protecting customers' personal details (or information security), anti-money laundering (AML) roles or jobs in preventing bribery and corruption.

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Showing 1-30 of 136 jobs
Private Banker Assistant (European Market) Skillsforce Very Competitive Singapore 20 May 13

Candidates who have at least 5 years' experience as a Marketing Assistant in the Private Banking environment a...

Team Leader- Mortgage Lending Operations- Credit Macquarie Competitive Australia-Sydney 20 May 13

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Team Leader- Custody- Income Team Macquarie Competitive Australia-Sydney 20 May 13

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Local Contact Centre Consultant Macquarie Competitive Australia-Melbourne 20 May 13

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Test Analyst - Mortgages Macquarie Competitive Australia-Sydney 20 May 13

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Credit Risk Manager - Property* Macquarie Competitive Australia-Sydney 20 May 13

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Portfolio Manager - Australian Equities Macquarie Competitive Australia-Sydney 20 May 13

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Transaction Support Team Leader- 12 month contract Macquarie Competitive Australia-Sydney 20 May 13

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Loans Support Officer Macquarie Competitive Australia-Perth 20 May 13

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Relationship Support Officer- Mortgage Operations Macquarie Competitive Australia-Sydney 20 May 13

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Client Service Advisers Macquarie Competitive Australia-Sydney 20 May 13

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Client Service Advisers - Multiple Opportunities Available - Sydney and Brisbane Macquarie Competitive Australia-Brisbane 20 May 13

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Local Contact Centre Consultant Macquarie Competitive Australia-Adelaide 20 May 13

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Team Leader - Business Banking Macquarie Competitive Australia-Brisbane 20 May 13

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Documentation Officer (12 month contract) Macquarie Competitive Australia-Sydney 20 May 13

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Online Analyst - BFS Macquarie Competitive Australia-Sydney 20 May 13

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Manager, Product Delivery Western Union Base + Bonus Hong Kong SAR 20 May 13

Western Union, a Global Fortune 500 Company, is seeking an experienced Product Delivery Manager to join our Pr...

Customer Service Executive Western Union Base + Benefits Singapore 20 May 13

Western Union Business Solutions, a Global Fortune 500 Company, is seeking an experienced Customer Service Exe...

Manager - Finance Empiric Basic plus bonus Singapore 19 May 13

A foreign bank is seeking a Finance professional with 6-8 years post graduation experience in SIngapore market...

Manager - Compliance (Regional exposure) Empiric Basic plus bonus Singapore 19 May 13

Our client is a foreign bank seeking Compliance professional to be part of their Compliance team supporting pr...

Singapore based Team Managers and RMs SME banking (lending or deposits) Empiric Basic plus bonus Singapore 19 May 13

A leading foreign bank is seeking experienced Team Managers and Relationship Managers to cater to its SME (tur...

Customer Service Representative, Glen Waverly HSBC Competitive Australia-Melbourne 18 May 13

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Financial Planner - Chadstone, South Melbourne HSBC Competitive Australia-Melbourne 18 May 13

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SR OFFICER/SUPERVISOR CREDIT DOCUMENTATION - SECURED LENDING Hays Negotiable Hong Kong SAR 18 May 13

SUPERVISE TEAM AND EXECUTE SECURED DOCUMENTATIONS

OFFICER/MANAGER TRANSFER AGENCY - GLOBAL BANKING Hays Negotiable Hong Kong SAR 18 May 13

EXPERITISE IN SECURITIES SERVICE

Lending Executive - Mortgage Sales Macquarie Competitive Australia-Sydney 17 May 13

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Financial Planner - Chadstone, South Melbourne HSBC Competitive Australia-Melbourne 17 May 13

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Investment Manager HSBC Competitive Australia-Perth 17 May 13

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SENIOR STRUCTURED PRODUCT MANAGER SLOANE MANHATTAN Competitive Remuneration Package Hong Kong SAR 17 May 13

Due to business expansion, a renowned commercial bank, invites experienced Structured Product Manager to join ...

Management Reporting Manager - Financial Services Morgan McKinley AUD120000 - AUD130000 per annum + super+... Australia-Sydney 17 May 13

This is an outstanding opportunity to join a very collaborative team, supporting a key division within the bus...

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